Can't see 1Password on iCloud

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scalpha
scalpha
Community Member

Hello. Unfortunately I cannot sync with iCloud.
If I click on 1Password>Preferences>Sync = I only see Sync with a folder
If I click on System Preferences>iCloud>Documents&Data>Options = I only see 1Password mini (NO 1Password)
Can you please help?
Thanks!

Comments

  • Meek
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    Hi @scalpha,

    I am sorry to hear about the trouble with 1Password! Lets figure out whats going on.

    So, 1Password Mini is actually the main part of 1Password - this is why you see it under Documents & Data rather than 1Password itself. Is Documents & Data enabled for 1Password Mini?

    Also, in the 1Password Sync preferences window, do you see a button that says Change Syncing by any chance?

  • scalpha
    scalpha
    Community Member
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    Thanks for coming back!
    Yes, Documents & data is enabled.
    Yes the "Change Syncing" button is there, but it is shadowed (i.e. not clickable)

  • Megan
    Megan
    1Password Alumni
    Options

    Hi @scalpha,

    Let's try this:

    • Open 1Password.
    • Click the 1Password menu, hold down the Control key, and select Quit 1Password and 1Password mini.
    • Restart the Mac.
    • Relaunch 1Password.
    • Go to Preferences > Sync.
    • Disable Folder Sync.
    • Select iCloud sync.

    Does this work?

  • scalpha
    scalpha
    Community Member
    Options

    Yes, it does! Thanks a lot!

  • sjk
    sjk
    1Password Alumni
    Options

    On behalf of @Meek and @Megan, you're welcome! I'm glad to hear you've got iCloud syncing working with 1Password now, @scalpha. Thanks for letting us know.

This discussion has been closed.