Can't see 1Password on iCloud

scalpha

Hello. Unfortunately I cannot sync with iCloud.
If I click on 1Password>Preferences>Sync = I only see Sync with a folder
If I click on System Preferences>iCloud>Documents&Data>Options = I only see 1Password mini (NO 1Password)
Can you please help?
Thanks!

Meek

Hi @scalpha,

I am sorry to hear about the trouble with 1Password! Lets figure out whats going on.

So, 1Password Mini is actually the main part of 1Password - this is why you see it under Documents & Data rather than 1Password itself. Is Documents & Data enabled for 1Password Mini?

Also, in the 1Password Sync preferences window, do you see a button that says Change Syncing by any chance?

scalpha

Thanks for coming back!
Yes, Documents & data is enabled.
Yes the "Change Syncing" button is there, but it is shadowed (i.e. not clickable)

Megan

Hi @scalpha,

Let's try this:

• Open 1Password.
• Click the 1Password menu, hold down the Control key, and select Quit 1Password and 1Password mini.
• Restart the Mac.
• Relaunch 1Password.
• Go to Preferences > Sync.
• Disable Folder Sync.
• Select iCloud sync.

Does this work?

scalpha

Yes, it does! Thanks a lot!

sjk

On behalf of @Meek and @Megan, you're welcome! I'm glad to hear you've got iCloud syncing working with 1Password now, @scalpha. Thanks for letting us know.