download failure

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k_en_chase71
k_en_chase71
Community Member
in Mac

Downloaded from site. All I get upon opening is tutorial. No getting started screen. No create data file. Must I uninstall before attempting again?
Should I go to Apple store instead? Very discouraged but not ready to give up yet.
Please advise

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  • Jasper
    Jasper
    edited May 2014
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    Hi @k_en_chase71,

    Sorry to hear about the trouble!

    When you first open 1Password 4, you should see the welcome screen.

    Once you click Awesome! Let's Get Started, you should see something like this:

    Please let me know exactly where you're running into the trouble, and what you are (or aren't seeing). Thanks in advance! :)

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