Cannot use 1Password to log into Dish Network account

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desertman
desertman
Community Member
in Mac

I'm not able to use 1Password (OS X 10.9.3/1Password 4.4.1) to log into my Dish Network account.

1Password is saving the login and going to a login page when I later want to use it for logging in, fills in the correct data, and tries to log in. However, I then get always the error message "Not Found. The requested URL /SamlSp/client/fallback was not found on this server." on the next screen.

I think this has to do with the extremely long saved URL for this login:

https://identity1.dishnetwork.com/saml/module.php/authSynacor/login.php?AuthState=_(plus about 200 more cryptic characters).

How can I fix this? What is the "right" URL for Dish Network and 1Password?

Thanks.

Comments

  • sjk
    sjk
    1Password Alumni
    Options

    Hi @desertman,

    That does look like a tricky site for 1Password. Here's what might fix it …

    Edit your Login item for Dish Network so it has two website fields with these values:

    http://www.dish.com/redirects/csa_links/?csa=logout

    https://identity1.dishnetwork.com

    After making that change it'll look something like this:

    Please let me know if you're able to successfully fill and log in using that updated item. Thanks!

  • MrC
    MrC
    Volunteer Moderator
    edited June 2014
    Options

    These two work for me:

    https://my.dish.com/customercare/usermanagement/prepLogon.do

    https://identity1.dishnetwork.com

  • desertman
    desertman
    Community Member
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    Thanks a lot! I used MrC's links and it works like a charm.

  • Megan
    Megan
    1Password Alumni
    Options

    Hi @desertman,

    Thanks so much for letting us know that you're all sorted out. I'm glad that @MrC's links helped you out here.

    Since this issue is nicely sorted out now, I'll close this thread, but if you have any further questions or concerns, please don't hesitate to open a new thread, or email us directly at support@ agilebits .com - we're here for you. :)

  • sjk
    sjk
    1Password Alumni
    Options

    Hi @MrC,

    Where did you find that first https://my.dish.com/customercare/usermanagement/prepLogon.do link? It looks like a preferable choice to the http://www.dish.com/redirects/csa_links/?csa=logout link I suggested, even though the second https://identity1.dishnetwork.com link seems to be the one that matters for handling the redirects for the first.

  • MrC
    MrC
    Volunteer Moderator
    Options

    If you paste:

    https://my.dish.com/

    as the location, the site does an immediate redirect to the first link I posted above, and then does yet another redirect. So you have to stop the page loading quickly the catch the first one.

    I had noticed our secondary links are the same, but just posted both for completeness.

  • sjk
    sjk
    1Password Alumni
    Options

    Yup, I can see the URL with customercare in it flash by… too quickly to stop it. :)

    Thanks for assisting with this!

  • MrC
    MrC
    Volunteer Moderator
    Options

    FYI: In Firefox/Mac, you can Cmd-dot very quickly after hitting enter to load the initial URL to catch the initial redirect. Or of course you can use URL snooping tools. :-)

  • sjk
    sjk
    1Password Alumni
    Options

    Or of course you can use URL snooping tools. :)

    That. :)

This discussion has been closed.