Won't install from App Store on iPhone 6
When I try to install, the cloud icon indicating that I've installed 1Password before is grayed out and can't be clicked on. If I try installing from itunes and syncing, it says it will install, but doesn't. Just updated to 8.0.2 and it still won't work.
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Hi @Rebeccapaterson,
Can you reboot your iOS device and see if it'll work? iOS might be hanging with the download/install process.
I saw the same thing with another app and I had to reboot the device to get it to install completely.
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No luck @MikeT. :(
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Do you have age restrictions enabled on your iOS device? If yes, try to disable it and see if 1Password can now be installed. It sounds like it is grayed out because 1Password is 17+ rating.
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Yes! Thanks @MikeT. I had that same issue when I originally installed the app and had totally forgotten about it. Ha! My only "adult" app is 1Password. Appreciate your help!
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On behalf of Mike, you're welcome. Please let us know if you have any other questions! :)
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