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Requesting Refund

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joyceisma
joyceisma
Community Member
in 1Password 4 for Windows

Hi there,

I would like to request a refund for my purchase. I purchased the Windows + Mac bundle and tried syncing it but it did not work. I'm requesting a refund within 30 days of purchase. Can you please advise?

Thanks!

Comments

  • DBrown
    DBrown
    1Password Alumni
    Options

    We'll be happy to help you get sync working. (It really does!)

    If you prefer a refund, though, please send a message to support+refunds@agilebits.com, and one of my co-workers will help you as soon as possible.

    Thanks for trying 1Password!

  • joyceisma
    joyceisma
    Community Member
    edited February 2015
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    @DBrown Hi, should I be sending an email or a message through the forum? I tried creating a new message to support+refunds@agilebits.com but it did not populate. Can you please advise?

    Thanks!

  • DBrown
    DBrown
    1Password Alumni
    edited February 2015
    Options

    I guess "an e-mail message to support+refunds@agilebits.com" would've been more clear. Sorry for the confusion.

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