Syncing not work
My wifi syncing is not working, when i click "wifi sync", it stays in this screen
,the app on the phone is operated properly,i've checked the fire wall setting of windows, which allows 1password to use either public or private network. What should I do?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:icloud-requires-mac-app-store, kb-search:sync, kb:dropbox-troubleshooting, kb-search:sync, kb:icloud-requires-mac-app-store
Comments
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Hi @seeyou14,
By your email I see that you're probably a Chinese user. There is an issue with Wi-Fi sync on devices that use Unicode typefaces to display characters. Because of this I'd like to ask you to create some Diagnostics Reports, one from each of your devices.
—iOS—
https://support.1password.com/diagnostics/ios.html—Windows—
https://support.1password.com/diagnostics/win.htmlAttach the Diagnostics Report to an email message addressed to support+windows@agilebits.com.
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)
Once we see the report we should be able to better assist you. Thanks very much!
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