Need license key (want to upgrade from Mac version from App Store to Mac+Win bundle)

I am on v.5.4 of 1Password for Mac purchased through the App Store. I am interested in upgrading to a license that would give me both Mac + Windows access. I do not have a license key. I like your product very much and I'm trying to buy MORE of it and it seems darn near impossible to do. Can you help me?

1Password Version: 5.4
Extension Version: Not Provided
OS Version: Mac Yosemite 10.10.5
Sync Type: iCloud
Referrer: kb-search:license key, kb:license-file-faq, kb-search:license key upgrade, kb:license-file-faq


  • brentybrenty

    Team Member
    edited October 2015

    @Pug_Mom: Sorry for the confusion! Since App Store purchases are tied to your Apple ID, Apple doesn't give you a license for those.

    No problem! Just email us at [email protected] with a copy of your Mac App Store receipt, and we can use it to generate a coupon for you to 'upgrade' to the bundle with 1Password for Windows! :chuffed:

  • I bought it about a year ago. I don't have a receipt still.

  • Hi @Pug_mom! I have your email in our support system and you should see a response from me directly:)

    Please let us know if we can be of any other help!

    ref: BFM-72779-837

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