Read first: Previous version support information

how do I recover my license key? I had a computer crash. I have it on my iPhone but can't restore

Options
drisser
drisser
Community Member
in 1Password 4 for Windows

1Password exists on iPhone but I cannot get my account to show up on my new PC

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:ios-itunes-backups

Comments

  • khad
    khad
    1Password Alumni
    Options

    Hi @drisser,

    Thanks for taking the time to contact us. I'm sorry to hear about your computer.

    You can have your license key resent by entering your email address at the bottom of our support site in the "I've lost my license" section:

    https://support.1password.com/

    Are you already syncing with Dropbox in 1Password on your iPhone? If not, you can set that up now:

    1Password for iOS: Sync with Dropbox

    Then you just need to install Dropbox on your PC, wait for it to finish syncing, and open 1Password for Windows. It should automatically detect your data in your Dropbox folder.

    If you are stuck on any part, please don't hesitate to let me know. I'm happy to provide further assistance.

This discussion has been closed.