Read first: Previous version support information

Use of same account on IOS and Windows

Options
vivek895
vivek895
Community Member
in 1Password 4 for Windows

I purchased 1Password Pro Account for IOS. It works fine on IPAD. Now I want to use same account on my Windows and Android Phone. Please guide me how can I use the same. I also forgot my account KEY for Pro-account. How to retrive this information again.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • vivek895
    vivek895
    Community Member
    Options

    WIndows means my Laptop..

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited November 2016
    Options

    @vivek895: Thanks for reaching out. I’m sorry for the confusion! It sounds like you may be trying to login with a 1Password Account, but you will only have one if you subscribe to 1Password Families (or Teams), or signed up for an individual subscription plan. That's the only way you'll have an Account Key. Instead, if you choose "Use without an account" you can sync your data from another device or create a new vault.

    From your description, it sounds like you purchased the Pro Features in 1Password for iOS. Is that the case? As you can imagine, Apple App Store does not include Windows or Android apps. Those are either a separate purchase, or you can get them all as part of the subscription service.

    I hope this helps. Be sure to let me know if you have any questions! :)

This discussion has been closed.