WLAN sync, Bonjour
Windows keeps asking if I want to download Bonjour now. I have, and have restarted PC, but still keeps asking. I have tried this on 2 entirely different WLAN's, but get the same message on both WLANs.
1Password Version: 4.6.1.617
Extension Version: 4.6.2
OS Version: windows 7 home premium
Sync Type: WLAN
Comments
-
Hello @fredauch,
Thank you for getting in touch and giving us a chance to help you! :)
1Password depends on Bonjour for network discovery, so WLAN Sync is not possible without it. If you see a prompt to install Bonjour even after the reboot, I'd like to ask you to create a Diagnostics Report from your PC. Here is how you can do that:
Sending Diagnostics Reports (Windows)
Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.
Please do not post your Diagnostic Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your report in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that this issue is dealt with quickly. :)
Thank you very much in advance! I will be looking forward to your email.
Cheers,
Greg0 -
I sent the email with attachment at 7:25am today, but haven't received a Support ID number from the BitBot assistant yet.
0 -
Still no Support ID - also checked spam folder.
0 -
Yes, I received it, tried your suggestions, and have replied.
0 -
Good to hear! We'll continue the conversation via email then to avoid any confusing back and forth. :)
0
