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Forgot my *account* password....

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wassupdawg
wassupdawg
Community Member
in Memberships

Hi there.

I am able to access my local (Mac OS) vault using the master password. I also have access to my secret key.

However, I forgot my password to my 1 Password account that I was trying out. There's actually no data in that account/vault -- all my data is stored locally -- but I'd like to continue to experiment with a full-on account so I can easily sync data between devices, etc.

Is there any way to recover my account password (or reset the account under my email address) ?

Thanks,

s.s.

1Password Version: 6.6.4
Extension Version: Not Provided
OS Version: OS X 10.11.5
Sync Type: Not Provided

Comments

  • john_m
    john_m
    1Password Alumni
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    Hi @wassupdawg! Welcome to the forums :chuffed:

    We value the security and privacy of our customers, so we can't go into the details of an account in a public forum like this; but please reach out to us via email at support@1password.com, and we'll be happy to help you out! You'll get a support ID number when you contact us there - if you like, feel free to post that ID here afterwards, and I'll get a notification when you do.

    Talk to you soon! :chuffed:

This discussion has been closed.