Forgot my *account* password....
Hi there.
I am able to access my local (Mac OS) vault using the master password. I also have access to my secret key.
However, I forgot my password to my 1 Password account that I was trying out. There's actually no data in that account/vault -- all my data is stored locally -- but I'd like to continue to experiment with a full-on account so I can easily sync data between devices, etc.
Is there any way to recover my account password (or reset the account under my email address) ?
Thanks,
s.s.
1Password Version: 6.6.4
Extension Version: Not Provided
OS Version: OS X 10.11.5
Sync Type: Not Provided
Comments
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Hi @wassupdawg! Welcome to the forums :chuffed:
We value the security and privacy of our customers, so we can't go into the details of an account in a public forum like this; but please reach out to us via email at support@1password.com, and we'll be happy to help you out! You'll get a support ID number when you contact us there - if you like, feel free to post that ID here afterwards, and I'll get a notification when you do.
Talk to you soon! :chuffed:
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