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Old user wants account

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sjdavison
sjdavison
Community Member

I bought the iOS version of 1Password v4.2.1 in 2013 for $18. I thought that gave me access on my windows laptop, too. I had a scare when my iPhone glichted and I needed some passwords. My old receipt from
iTunes only has a receipt number and a order Id. How do I set up an account without messing up my access to my passwords or needing to do a restore?

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  • Frank
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    Hi sjdavison - I'll be happy to help out and it's great to hear you want to get started with a 1Password membership :smile: I just sent you over an email so we can work on this together. I will need a Diagnostics Report from your iPhone to get a better understanding on how everything is set up currently. Once I receive the report, I'll send over detailed instructions on how to get started :+1:

    ref: PLB-31679-764

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