Created Login Doesn't Fill Login Form for San Diego Customer Care Center

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dapster
dapster
Community Member

The login URL is https://customer.sandiego.gov/bdisu/public/frameset_top_html.jsp. I have created an IOS "login" which, regrettably, does not fill the URL's required fields. Were I to copy and paste userid and password, then the login is successful. How to fill without copy and paste is my question. A bogus userid and password may be used merely to test the "fill" capability. Thank you.


1Password Version: 6.5.4
Extension Version: Not Provided
OS Version: Win10
Sync Type: Not Provided

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  • Ben
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    Hi @dapster,

    Thanks for taking the time to write in.

    Could you please try this URL instead?
    https://customer.sandiego.gov/logon/logonServlet

    The problem with the one you posted is that they are using something called "frames", which 1Password cannot fill inside of.

    Ben

  • dapster
    dapster
    Community Member
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    The suggested URL works perfectly. Thank you!!!

    For future reference, is there a general means to convert a "frames" URL to one without?

  • Ben
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    @dapster,

    You're welcome! Glad that worked.

    There isn't a sure fire way to do it... some sites will force their pages into frames. But what I did for this site is opened the URL you sent us in Safari on my Mac, right clicked on the login form, and selected the "open frame in new tab" option. That opened up the URL I provided above. :)

    Ben

  • dapster
    dapster
    Community Member
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    Again, thank you!

  • Drew_AG
    Drew_AG
    1Password Alumni
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    On behalf of Ben, you're very welcome! If you need anything else, please don't hesitate to let us know. Have a great weekend! :)

This discussion has been closed.