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chrisR77
chrisR77
Community Member
in Memberships

I just signed up for 1password using my ipad. When i was given my secret key i tried to save it but failed and cannot find it. Not having logged in for the first time on the app I need it to get in. I would be happy to start over but that seems to require a new account. How do i delete the first one?? Etc.

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  • chrisR77
    chrisR77
    Community Member
    Options

    Guess I can just put a hold on the credit charge and get some other password manager. Thanks for the help!

  • rickfillion
    rickfillion
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    Hi @chrisR77,

    We can absolutely help you with that. The best way to do so is to email us at support@1password.com from the email address associated with the account. We'll help you delete the old account and create a new one. We'll make sure that you aren't charged for the previous account.

    Rick

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