Changed Face ID, can't login using it

jmierzwa · February 2018

I had to reset all my settings, including my Face ID and now I can't use it to login. I'm on the 11.3 iOS beta program. I notice that it's not even asking for permission to use Face ID after I've uniinstalled/reinstalled.
What can I do?

1Password Version: 7.0.5
Extension Version: Not Provided
OS Version: iOS 11.3 beta
Sync Type: Dropbox
Referrer: forum-search:the Face ID has changed, can't login with face id

Ben · February 2018

@jmierzwa

There is a problem with the iOS 11.3 beta that prevents 1Password from working as-is with Face ID and Touch ID. Our recommendation would be to revert to the stable version of iOS until the issue has been resolved.

Ben

jmierzwa · February 2018

Ben,
Thanks! Knowing it’s a known problem in the iOS 11.3 beta, I’m cool just typing in the password.
If you need a beta tester, let me know

Ben · February 2018

@jmierzwa

If you’re interested in joining the 1Password for iOS beta please see this message:

Joining the 1Password for iOS Beta — AgileBits Support Forum

Thanks! :)

Ben

Changed Face ID, can't login using it

Comments

Joining the 1Password for iOS Beta — AgileBits Support Forum