Read first: Previous version support information

Prompt to download after every reboot

Options
BobGently
BobGently
Community Member
in 1Password 7 for Windows

Hi, I'm running v7.1.567 on Windows 10. I use Edge & Chrome as my browsers (Edge is set as default). After every reboot I get the prompt to download the 1 password desktop app. The Chrome extension is v 4.7.2.90. can you tell me how I can prevent it?

thanks
Mark Price

1Password Version: 7.1.567
Extension Version: 4.7.2.90
OS Version: Windows 10
Sync Type: subscription
Referrer: forum-search:prompt to download

Comments

  • Greg
    Greg
    1Password Alumni
    Options

    Hi Mark,

    Thank you for getting in touch and using 1Password! :+1:

    Do you use 1Password extension in Microsoft Edge and have it enabled as the default browser? There is a known issue with 1Password extension in Edge at the moment.

    If you are using 1Password extension in Chrome, please try to remove 1Password extension from Edge and let me know if the issue remains. Thank you!

    Cheers,
    Greg

This discussion has been closed.