I recently had to erase and restore my iPhone. 1Password will not recognize my master password.
The master password works on macOS, but not iOS.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 12.0
Sync Type: iCloud
Referrer: forum-search:I recently had to erase and restore my iPhone. 1Password will not recognize my master password.
Comments
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Hi @mdleighty
It sounds as though iCloud has not kept up with any Master Password changes. Please try this on your Mac:
- Open and unlock 1Password, then choose 1Password > Preferences. Click Sync, select your Primary vault, and set “Sync Primary vault with” to None.
- In 1Password, choose Help > Troubleshooting > Reset iCloud Data.
- Set up syncing with iCloud fresh: https://support.1password.com/sync-options/
Please let me know how that turns out.
Ben
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Ben,
Sorry, I neglected to mention that I use 1Password for Families. Anyway, when I couldn't find what you suggested, I decided to delete and reinstall 1Password for iOS. It found the account and downloaded all of my vaults. All back up and running again! Thanks for the help!
Have a good weekend,
Mark0 -
Ah, thanks for the update Mark. In your original post you listed iCloud as your sync type. Glad to hear that you were able to get the issue sorted. :+1: Enjoy!
Ben
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