I cannot get rid of old account, it is preventing me from using my new account

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DAK13
DAK13
Community Member
in Mac

I have and old account that is frozen, and cannot delete it, i have tried deleting the app, and reinstalling, with no luck.

1Password Version: 7
Extension Version: Not Provided
OS Version: 10.14.6
Sync Type: Not Provided
Referrer: forum-search:I cannot get rid of old account, it is preventing me from using my new account

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  • Ben
    Ben
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    Hi @DAK13

    The Help > Troubleshooting > Reset All 1Password Data menu option should reset 1Password so that you can log in with the new account. Please let me know how it turns out.

    Ben

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