I have been using 1Password for a LONG time. Over the years I have it setup with my family at home using Dropbox and my team at work with 1Password for Teams.
Today I decided to upgrade my family to 1Password for Families. This seemed to go just fine and I was in the process of organizing logins in our 1Password for Families account via 1Password 7 for Mac (1PW7 Mac) on my Mac and my wife's Mac. I had to step away for a bit and when I came back, I went to login to my 1PW7 Mac and my password didn't work? I tried it about ten times, typing VERY carefully, it still didn't work. I then tried the master password my family iOS and macOS devices have used for years. That didn't work. I then tried the new master password that was requested for my new personal account in 1Password for Families. That didn't work. Then, since I had setup my wife's account last, I tried the new master password that was requested for her new personal account in 1Password for Families. That didn't work.
I am now locked out of my 1PW7 Mac. I did NOT change the master password on my Mac. The ONLY thing I did was create a new 1Password for Families account for myself and then I invited my wife and got her setup as well.
What happened here? What do I need to do to get access to my 1PW7 on my Mac?
I can access my 1Password for Families account via the web browser and I can access my 1Password for Teams account via the web browser, but I cannot access 1PW7 Mac that has all of those together. When I check the 1PW7 preferences on my Mac, I see that the 'Sync' tab is no longer there but that my two 1Password accounts (one for Teams and one for Families) are there. Does the Sync tab not show up because I haven't been able to enter a password that 1PW7 accepts?
One other note. After I had gotten my wife's new 1Password for Families account setup on her Mac, I did stop the Dropbox sync in her 1PW7 Mac. I can't imagine why stopping her sync would affect my 1PW7 Mac, but I wanted to mention it.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided