An apple update has stopped 1Passwords from functioning.

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ramzee877
ramzee877
Community Member
in Mac

I can open the info on my passwords through "Open", but nothing happens when I click on the icon for autofill.
Am quite disappointed as one of the features that encouraged me to buy your app was 1Password's statement
that updates did not interfere with the apps function. Please help me find next steps. This is second time.
I am using version 7.3.1, purchased through Apple app store last spring.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:An Update on OS erased 1Password. How do I restore it. Please answer without my havig to ask 4x

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @ramzee877!

    We will be happy to help you with this. I noticed that you also sent us an email about this issue. So we don't duplicate the answers, I will close this forum discussion and someone will get back to you via email as soon as possible.

    Thank you for your patience!

    ref: RQH-52178-571

This discussion has been closed.