Master password no longer works on any device, I have not changed it

I have lost access to my account somehow, my password has not changed, I have tried to log in on 2 phones, 1 macbook pro and my pc, none of them are working. I have not changed the password.

1Password Version: 7.3.2
Extension Version: Not Provided
OS Version: OS x 10.15.3
Sync Type: Not Provided


  • never mind, I am apparently an idiot

  • BenBen AWS Team

    Team Member

    Hi @ianbruton88

    Thanks for the update. Glad to hear you were able to get it sorted. If there is anything else we can do, please don't hesitate to contact us.


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