Microsoft Authenticator App to Authy

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samlap
samlap
Community Member
in Mac

Hi
I was using microsoft authenticator as 2FA and i decided to move to Authy. So i deleted the 1password from Microsoft Authenciator and moved it to Authy.
But when i use the Authy token, it keeps rejecting it and now 1password locked me out temporarily due to multiple attempts in short period of time.
I thought it might have something to do with time being out of sync but my time is synced by default with the system.

Anyone having this issue or any feedback on this?

Thanks
Samlap

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • samlap
    samlap
    Community Member
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    Fixed. Please ignore the thread...

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @samlap! Welcome to the forum!

    I am glad to hear that you managed to get things sorted out. It would be great if you could write how you fixed it, in case other users have the same issue.

    Thank you!

  • samlap
    samlap
    Community Member
    Options

    thanks @ag_ana
    Here are the steps i performed:
    From my authorized device Mac, i went to following.
    1Password > Preferences > Accounts> Turn Off Two-Factor Authentication.
    Once 2FA was disabled, i went back to browser, logged in 1password, re-enabled 2FA used Authy app and i am good.

    Thanks

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Thank you for sharing these steps with everyone @samlap! I really appreciate it :+1: :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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