Show 1Password | No love from ⌥⌘/

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dmoliver
dmoliver
Community Member

1Password 7
Version 7.4.4 (70404001)
Mac App Store

iMac (Retina 5K, 27-inch, 2017)
3.8 GHz Intel Core i5
2.1 TB HD
16 GB 2400 MHz DDR4 RAM

When I invoke the keyboard shortcut for Show 1Password nothing happens. The shortcut is set up in Preferences, so I'm at a loss. Recent upgrade, if that helps.

macOS 10.13.6


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:show 1password shortcut not working

Comments

  • Ben
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    Hi @dmoliver

    I'm sorry to hear about the trouble. Does ⌘\ work? Please let me know.

    Ben

  • dmoliver
    dmoliver
    Community Member
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    After a bit more experimentation, it looks like 1Password has to be unlocked via the app before the keyboard shortcuts will activate the mini window. I believe the mini window used to launch with a password field if the app had not been unlocked previously. Is this the case, and if so, why has it changed?

  • Ben
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    1Password's lock state should not affect the keyboard shortcuts brining up Mini. If you're in a non-1Password app and press ⌘\ does it open Mini? This is a global shortcut now, with 1Password 7, so ⌥⌘\ is mostly there for legacy reasons.

    Ben

  • dmoliver
    dmoliver
    Community Member
    edited March 2020
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    Actually, the behavior I describe only applies to Safari. Both shortcuts work everywhere else. Extension (v7.4.4) is installed and enabled in prefs. Unfortunately, Safari is pretty much the only place I need it to work...

  • Ben
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    @dmoliver

    Could you please tell me if ⌘\ works in Safari?

    Ben

  • dmoliver
    dmoliver
    Community Member
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    No. "Both shortcuts work everywhere else."

  • ag_ana
    ag_ana
    1Password Alumni
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    @dmoliver:

    Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and then relaunch 1Password? Does the shortcut work in Safari now?

  • dmoliver
    dmoliver
    Community Member
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    Eureka! Thanks @ag_ana

  • On behalf of ag_ana you're welcome!

This discussion has been closed.