1Password not recognizing websites

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richharrison
richharrison
Community Member
edited March 2020 in Mac

I recently switched over to a subscription from standalone, and since 1Password does not automatically show the username/password(s) when I bring up a site. Instead, I just get the entire list from my vault. The standalone did not behave like this. Can you please help? I'm running MacoOS 10.14.6 with 32 gb ram.

1Password Version: 7.4.5
Extension Version: 4..7.5.90 Chrome
OS Version: MacOS 10.4.6
Sync Type: 1Password.com maybe a mistake

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @richharrison!

    When you click on the 1Password browser extension, what is the dropdown menu currently set to? From what you are saying, I think it might be set to "All Items". If that's the case, please try setting it to Suggestions instead:

  • richharrison
    richharrison
    Community Member
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    That was it, thank you. I had been using 1Password for so long I had forgotten about that option until reinstalling threw the switch.

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @richharrison:

    You are welcome! I am glad to hear that the suggestion helped :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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