1Password mini shortcut Command‑E doesn't work

Options
sierug
sierug
Community Member
in Mac

1Password app Command‑E work normally.
1Password mini Command‑S work normally.

I don't think there are any other shortcut key conflicts.

1Password Version: 7.7
Extension Version: 4.7.5.90
OS Version: 11.2
Sync Type: 1Password membership

Comments

  • ag_tommy
    ag_tommy
    Options

    @sierug

    I am not able to replicate your results using 1Password 7.7.1 beta 7. I'm not in front of a stable release build at the moment. For me, in both places, the shortcuts work as expected.

    In my testing, I used the mini or helper at the top of the screen. Is that the same location you see the shortcut not working?

  • sierug
    sierug
    Community Member
    Options

    The situation is a little difficult to explain.

    Command‑E works in this interface.

    Command‑E not works in this interface.

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Thank you for the update @sierug! I also could not reproduce this, the shortcut worked everywhere for me too. Are you able to consistently reproduce this?

  • sierug
    sierug
    Community Member
    Options

    @ag_ana Yes, every time. What can I do next?

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @sierug:

    If you could give us a numbered list of step by step instructions to make this happen, we will be happy to test them and see if we can reproduce the behavior too. Thank you!

  • sierug
    sierug
    Community Member
    Options

    @ag_ana:

    Well, although I think it's unlikely that you can reproduce this problem. Because it is just like the usual operation in the past.

    1. click the 1Password icon on the menu bar.
    2. Select an entry.
    3. click “pin to the screen” bottom? I don't know what the English version is called.
    4. cmd-E ←Here I can hear an error beep like other macOS invalid operation.
  • ag_ana
    ag_ana
    1Password Alumni
    edited February 2021
    Options

    @sierug:

    Thank you for the instructions! I was able to reproduce this issue on my machine, so I will open an internal issue so that the developers can look at this :)

    ref: dev/apple/issues#5245

  • sierug
    sierug
    Community Member
    Options

    @ag_ana：

    Thank you for your support and I hope this problem will be solved soon!

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    You are very welcome @sierug :+1:

This discussion has been closed.