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Lost all My ability connect to my email!

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Aziz_Kuwait
Aziz_Kuwait
Community Member
in Memberships

Hello

I have a valid subscription and for no reason i cant access my account nor have it on the database of 1pass and as i said i have a valid subscription and i have proof that i will attach here that show you that my email address is the right email plus i have my apple store subscription Data that will renew on 11 June 2022

I really don't know what is happening and i hope someone explain it for me from 1 pass team

I'm really disappointed since my whole data is there and im an old customer and what happened is not acceptable by any means!

Regards,

1Password Version: Not Provided
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Comments

  • Jack.P_1P
    Jack.P_1P
    edited September 2021
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    @Aziz_Kuwait:

    I see you are already in contact with my colleagues in a ticket. To avoid duplicating answers by replying in multiple places, I am going to close this discussion so we can keep everything in one place via email.

    Thanks!

    ref: KPJ-58992-294

This discussion has been closed.