1Password iOS extension only shows 1 account
So I am logged into both my accounts on the actual app (checked) but in the extension only 1 of my accounts show up when I click the icon to change accounts I see all accounts and just 1 of my accounts (personal) but not my teams account.
Any ideas why?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Comments
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Both are 1password.com accounts :)
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Thanks @matthew2. I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/123520/1password-ios-extension-only-shows-1-account#latest
- Your forum username:
matthew2
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Ben
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Done support ID is RLW-41649-176.
Thanks
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Great; thank you! We'll take a look at the logs and get back to you via email. :)
Ben
ref: RLW-41649-176
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I’m experiencing this issue as well. I went ahead and sent in diagnostic info as well. The support ID I received back is: #SHB-46315-367
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