macOS Edge browser extension frequently "disconnects" from 1Password Desktop

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brendanc
brendanc
Community Member
edited November 2021 in 1Password in the Browser

As the title states, I'm having issues with the Edge browser extension on macOS -- when it works, it works great. When it doesn't, boy howdy is it frustrating!

When it disconnects/gets out of sync, 1Password desktop does not recognize that the browser extension is even installed. Usually restarting Edge fixes it but... really?

Is there any way you can add a re-sync button or something to reset the connection to the desktop app? It doesn't stay connected reliably, but restarting the browser to fix is a kludge at best.

1Password Version: 7.9.1
Extension Version: 2.1.3
OS Version: macOS monterey

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @brendanc!

    When it disconnects/gets out of sync, 1Password desktop does not recognize that the browser extension is even installed.

    Can you please post a screenshot of this the next time it happens?

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