Persistent sync notification in 7.7.8.beta-2

tvandintertvandinter
Community Member

It seems like this notification started showing up recently, in the last day or so, which lines up with the latest beta update being installed. The notification is not able to be dismissed. Tapping on it shows Sync Results which appears to not have any errors (even if there were I should be able to swipe it away). The app doesn't allow me to take a screenshot of that.

Comments

  • periperi

    Team Member

    Hi @tvandinter. Thanks for reporting this issue in our beta build! I'll report this to our development team.
    ref: dev/android/onepassword-android#1438

  • prakharaugprakharaug
    Community Member

    Facing this issue again in version 7.7.8.BETA-5.

  • rc74307rc74307
    Community Member

    The notification is always showing in Google Play production release 7.8.1
    I have a Pixel 5

  • rationullrationull
    Community Member

    I'm seeing the same behavior on my Pixel 4XL with version 7.9. It seemed to start after I uploaded a couple of documents to 1Password from the phone today.

  • rationullrationull
    Community Member

    Watching this for the past day, I note that the timestamp on the notification always seems to reflect the last time I used 1Password. So it seems like the notification is just incorrectly being set as persistent (rather than recurring more often than it should, for instance).

  • periperi

    Team Member

    Thanks everyone! We're hoping we'll be able to get this fixed in a future update.

  • namiaronamiaro
    Community Member

    It's still there on S10+ Android 11 and latest 1p 7.9.1.BETA-1. Hope it will be fixed soon.

  • saadsaad

    Team Member

    Thanks for reporting this, @namiaro.

    We are actively investigating this notification bug and we're testing a fix that looks promising. We’ll post an update in this thread when we have more details to share!

  • saadsaad

    Team Member

    Good news! We've fixed this issue in 7.9.1.BETA-2. Go ahead and update 1Password if you haven't done so yet, and let us know if it fixes the notification bug for you.

  • namiaronamiaro
    Community Member

    It's fine now on my S10+ Android 11. Thanks for the help! :)

  • ag_anaag_ana
    1Password Alumni

    Thank you for the update @namiaro, that's great to hear :)

  • MatiasLGonzalezMatiasLGonzalez
    Community Member

    Thanks for the hard work 1password team :) any ETA for when this fix will arrive on the stable release?

  • ag_anaag_ana
    1Password Alumni

    @MatiasLGonzalez:

    any ETA for when this fix will arrive on the stable release?

    It arrived in version 7.9.1, which we released last week :) You can see the full changelog here.

  • MatiasLGonzalezMatiasLGonzalez
    Community Member

    @ag_ana Great! I still don't have the update available on android but will be looking forward to it :)

  • ag_anaag_ana
    1Password Alumni

    :+1: :)

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