can log into mobile but not desktop

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JHM56
JHM56
Community Member
in 1Password in the Browser

I just bought new laptop and cannot log into 1Password.

I am logged in on a mobile device and have my Security Key , Master Password and code

The Password that is revealed does not work

Please advise

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:can log into mobile but not desktop

Comments

  • Nhat_Nguyen
    Nhat_Nguyen
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    Hello @JHM56,

    I am sorry for the inconvenience. To avoid sharing important personal information here, please send us an email here:support+forum@1password.com and we will get to you quickly.

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