Warning Popup on Launch
Can't find the 1Password Version as that menu is gray out but it is the latest on the website as of writing this post.
I am getting a popup saying "You’ve used a newer version of 1Password on this device. Update to the latest version to keep using 1Password. Contact support@1password.com if you need help."
1Password Version: Not Provided
Extension Version: 2.3.5
OS Version: macOS 12.4
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On launch, I get the popup, and on clicking OK, the app quit completely.
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Hi @Penguinlay
This can happen if you switch from a more frequent release channel (such as nightly/beta) to a less frequent one (such as beta/stable). Do you remember anything like that happening?
In any case the path forward is to reset the 1Password database (note: you may have to sign back in using your Secret Key and account password). To do this, erase the following folder:
~/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support/1Password/DataOnce you're signed back in I'd recommend checking which release channel you have set in 1Password's preferences and verify that is the release channel you want to be on.
I hope that helps!
Ben
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Thanks for the reply. I just followed the instruction. It only ask me the master password again. Everything works fine now. And, most important of all, I don't need to enter master password again every time I launch the browser (I usually quit it after I finish my task)!
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Hi @Penguinlay, thank you for letting us know how this went. It's great to know that everything's working properly now! Congrats from our team 🥳
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