Watchtower Two-factor authentication items not synchronizing with the app
In Watchtower, the Two-factor authentication items from my Mac desktop are still showing after I have chosen to Ignore them in on my Iphone App. They don't appear to be synchronizing. Also, on the Mac desktop, how do I Ignore Two-factor authentication?
1Password Version: iOS 8.10.8
Extension Version: 2.12.0
OS Version: Mac
Browser: Chrome
Comments
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Hello @Paulbaltzer1! 👋
I'm sorry that you're not seeing items in the same state on both your iPhone and Mac. So that I can better understand the situation, I'd like to ask you to take a screenshot of what you're seeing on your Mac and attach it to your reply:
Please make sure that nothing sensitive is visible in the screenshot.
Also, on the Mac desktop, how do I Ignore Two-factor authentication?
Are you already using the 1Password 8 app on your Mac: Download 1Password 8
If you are then you can choose to ignore Watchtower's suggestion regarding two-factor authentication by clicking on an item, expanding the "Two-factor authentication" banner, and clicking Ignore: Use Watchtower to find passwords you need to change
-Dave
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Hello Dave,
I downloaded the Mac app and it allows me to Ignore two-factor authentications and it looks to be synchronizing across all platforms.
Thanks,
Paul0 -
I'm happy to hear that you were able to download and install 1Password 8 for Mac. Are you now seeing changes made using 1Password on your iPhone make it to your other devices as well?
If you're not then let me know and I can help troubleshoot further. 🙂
-Dave
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Dave,
Yes, the changes are making it to other devices.
Thanks,
Paul0 -
I'm glad to hear that everything is working properly now. 🙂
-Dave
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