Read first: Previous version support information

1 Password 6 not working on Mac Ventura--how do I upgrade?

Options
lynnieb
lynnieb
Community Member
edited November 2023 in 1Password 3 – 7 for Mac

I am using mac Ventura and all of a sudden, 1 Password 6 no longer works on my laptap. I've seen discussions that it is not compatible with Ventura, but I don't even know how to upgrade it because I can't open it. Every time I try to open it, I get a message that says "1Password failed to connect to 1Password mini. Please quit 1Password and start it again." How do I even update at this point?

1Password Version: 6
Extension Version: Not Provided
OS Version: macOS 13.5.2
Browser: Chrome

Comments

  • Dave_1P
    Dave_1P
    Options

    Hello @lynnieb! 👋

    I'm sorry that you're running into trouble with 1Password 6, this is an older version that is no longer supported and the best move forward is to upgrade to 1Password 8. I see that you also sent in an email and one of my colleagues on the migration team will get back to you as soon as possible. To prevent duplication of efforts, I'm closing this thread.

    -Dave

    ref: DSG-42127-891

This discussion has been closed.