Wells Fargo - Autofill problems after recent 1P update

Funglin · April 27

Curious if anyone is having problems on wellsfargo.com?

My desktop has three different logins for wellsfargo - one for me, one for my wife, and one for my elderly parents, whose financials I help manage. Anyway, all three logins appear in the login box when I tap on the 1P icon, just as they always have, but I can no longer easily select the one I want. There is no, or sometimes a very slow, response when I try to select one of the three. Trying to autofill from the browser toolbar doesn't work.

Very strange - as wellsfargo.com is the only site I'm having this difficulty with.

1Password Version: Windows 8.10.30
Extension Version: 2.23.1
OS Version: Windows 11
Browser: Chrome Version 124.0.6367.92 (Official)

Funglin · April 28

Update - if I use this link: https://connect.secure.wellsfargo.com/auth/login/present?origin=cob&LOB=CONS, 1Password seems fine.

I was having trouble with this page that I had bookmarked: https://www.wellsfargo.com/

Dave_1P · April 29

Hello @Funglin! 👋

I'm sorry that you're having trouble filling your login into wellsfargo.com I don't have a Wells Fargo account but I was able to fill a test item with no issue. As a first step, can you try to see if you run into the same issue when using an Incognito window:

Browse in Incognito mode - Computer - Google Chrome Help

You'll need to give 1Password permission to work in an Incognito window (which you can revoke after the test is complete): Extensions in Incognito mode - Chrome Enterprise and Education Help

I look forward to hearing from you. 🙂

-Dave

Funglin · May 8

@Dave_1P - the problem with that particular Wells Fargo page - whatever it was - seems to have gone away. 1P has been working fine on WF for several days now. :)

Dave_1P · May 8

@Funglin

I'm happy that everything is working again. 🙂

-Dave

Wells Fargo - Autofill problems after recent 1P update

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