Backup Failed on Mac running 10.8.5

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OceanCity123
OceanCity123
Community Member
edited November 2013 in Mac

Just purchased and installed 1Password for Mac on my desktop, and iOS devices.
On my desktop, when I try to Backup, I get the following message:
"1Password failed to create a backup: Error Domain=com.agilebits.onepassword.Error…"
The alert appears the same way a new email or reminder would as a small pop-up box at the top right of my screen. It only displays the above and I don't even know what the rest of the error says.
Is there a log somewhere I can check?
More importantly what do I do so I can make backups?
TIA,
John

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    Try restarting 1Password mini (Help > Troubleshooting > Restart 1Password mini).

    Stephen

  • OceanCity123
    OceanCity123
    Community Member
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    I tried shutting 1P down, no good. Then I rebooted. Now I can back up.
    Thank you Stephen.
    Should have thought of that myself, after all these year, or Repair Permissions, etc., all the normal stuff.
    John

  • OceanCity123
    OceanCity123
    Community Member
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    Sorry for the follow up question, I think I read that the backup .zip files are not encrypted? Is this correct?
    TIA,
    John :-/

  • Stephen_C
    Stephen_C
    Community Member
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    Backups made by 1P4 are encrypted.

    Stephen

This discussion has been closed.