1Password 4 can't be opened because it wasn't download from the Mac App Store [Gatekeeper issue]
Just imported all my apps, docs, life history etc onto new Mavericks iMac. 1PW4.0.9 tells me there is an update available but this won't validate. When I download 4.1.1 direct from website and try to run I get the "can't be opened....." message. I didn't download or purchase from the Mac App Store. How can I get around this irritating message and actually install the update?
Comments
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OK, just worked it out - security prefs!
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Glad you figured it out, @boom.
It's similar this issue with the 1P4 updater:
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Hi guys, I was directed here from your Twitter account. I've the same issue, can't validate the automatic update.
Now I'm going to download it manually but, just for reference, I downloaded the report tool, and it seems I can't run it as it says "cannot start because 1P wasn't purchased from the Mac App Store". I've bought it directly on your website. Any other version of the tool?
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Update: also the 4.1.1 update (the one on website and the link here) don't start. Same message: "not purchased in Mac App Store".
What can I do?
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Last update: All Mavericks fault! :)
It was enough to check this option in OS X security preferences:
(sorry for italian localization, it's the one that allows Mac App Store and certified developers)
Now everything works, even the auto update. Darn Mavericks and its confusing alert messages. :)
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Hi, @lock.
As you've discovered, Gatekeeper can interfere with updating and running the website version of 1Password 4.
Here are a couple related articles:
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