Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

classz's avatar
classz
New Contributor
2 years ago

1P for Mac - keeps locking and keyboard shortcut stopped working

Annoying new bug with 1Password for Mac: 1Password for Mac 8.10.24 (81024044) Chrome = 120.0.6099.234 (Official Build) (arm64) Extension = 2.19.0 MacOS 14.2.1 (23C71) Once the extension lo...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello classz! 👋

I'm sorry that the keyboard shortcut to unlock 1Password in Chrome isn't working. As a first step, I'd like you to try uninstalling and reinstalling the extension:

  1. Open the following page in Chrome: chrome://extensions/
  2. Under "1Password – Password Manager" click Remove and follow the prompts.
  3. Reinstall 1Password in the browser: 1Password – Password Manager

Then try the keyboard shortcut again. If that still doesn't work then can you confirm that you're using Shift-Command-X as the shortcut?

-Dave