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BenBob's avatar
BenBob
Occasional Contributor
7 months ago

1P is Not Responding/Will Not Fill

1P will not fill in credentials in all websites - must copy and paste. Worked fine yesterday. See screen shot. 1Password Version: 8.10.4 Extension Version: 2.27.1 OS Version: ma...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
7 months ago

Hello BenBob! 👋

I'm sorry to hear that 1Password isn't working properly with your browser. Thank you for posting the screenshot. It looks like communication between the 1Password extension in your browser and the 1Password for Mac app has broken down. To fix this please do the following:

  1. Close all open web browsers.
  2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
  3. Double-click on 1Password from your Mac's Applications folder.
  4. Open your web browser.

Let me know if that fixes the issue. I look forward to hearing from you. 🙂

-Dave