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Former Member's avatar
Former Member
4 years ago

1P Safari Extension shows always "No items to show."

Hey,

I switched from a local Vault to 1P Vault. Since then I can't work in with the Safari extension. It shows me the message "No items to show" whenever I click on the 1P icon.

If I click on the menu icon, the corresponding items are displayed.

In other browsers (e.g. Brave) the browser extension works.

Should I have changed something in Safari after changing the vault?

Mario

1Password Version: 7.9.1
Extension Version: 7.9.1
OS Version: macOS 11.6.1

browser extension

3 Replies

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  • ag_chantelle's avatar
    ag_chantelle
    Icon for 1Password Team rank1Password Team
    4 years ago

    Glad to hear we could help get to the bottom of things for you, @electricarts! :+1:

  • Former Member's avatar
    Former Member
    4 years ago

    ag_chantelle

    Oh god, I am so stupid. ;) I went through all the preferences several times and missed this every time.

    Works like a charm now. Thanks a lot!

  • ag_chantelle's avatar
    ag_chantelle
    Icon for 1Password Team rank1Password Team
    4 years ago

    @electricarts

    It sounds like you may have some vaults excluded from view in Safari. Can you try the following and let me know if it helps?

    1. Open and unlock 1Password for Mac.
    2. Go to 1Password > Preferences > Vaults and make sure that all your vaults are selected under "Show in All Vaults".
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Safari Extension shows always \"No items to show.\"","id":"message:84432","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:84432"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:84432"},"body":"

Hey,

\n\n

I switched from a local Vault to 1P Vault. Since then I can't work in with the Safari extension. It shows me the message \"No items to show\" whenever I click on the 1P icon.

\n\n

If I click on the menu icon, the corresponding items are displayed.

\n\n

In other browsers (e.g. Brave) the browser extension works.

\n\n

Should I have changed something in Safari after changing the vault?

\n\n

Mario

\n\n

\n\n
\n\n

1Password Version: 7.9.1
\nExtension Version: 7.9.1
\nOS Version: macOS 11.6.1

","body@stringLength":"914","rawBody":"

Hey,

\n\n

I switched from a local Vault to 1P Vault. Since then I can't work in with the Safari extension. It shows me the message \"No items to show\" whenever I click on the 1P icon.

\n\n

If I click on the menu icon, the corresponding items are displayed.

\n\n

In other browsers (e.g. Brave) the browser extension works.

\n\n

Should I have changed something in Safari after changing the vault?

\n\n

Mario

\n\n

\n\n
\n\n

1Password Version: 7.9.1
\nExtension Version: 7.9.1
\nOS Version: macOS 11.6.1

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1P Safari Extension shows always \"No items to show.\"","moderationData":{"__ref":"ModerationData:moderation_data:84435"},"body":"

Glad to hear we could help get to the bottom of things for you, @electricarts! :+1:

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ag_chantelle

\n\n

Oh god, I am so stupid. ;) I went through all the preferences several times and missed this every time.

\n\n

Works like a charm now. Thanks a lot!

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@electricarts

\n\n

It sounds like you may have some vaults excluded from view in Safari. Can you try the following and let me know if it helps?

\n\n
    \n
  1. Open and unlock 1Password for Mac.
    2. \n
  2. Go to 1Password > Preferences > Vaults and make sure that all your vaults are selected under \"Show in All Vaults\".
    3. \n
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