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 Forum Discussion
Former Member
4 years ago1Password 7's import dialog vault popup has nothing in it when importing from 1password 6
 Trying to import 1password 6 vault into 1password 7, but the "Import Into" popup is empty 
 Relevant thoughts on how 'dirty' my Mac is:  
1. A year ago I tried to upgrade to 1password 7 desktop Mac ...
1P_Dave Moderator
Moderator
4 years ago@granthulbert
Thank you for the reply. A 1Password account does indeed require a subscription, it sounds like you have a license for 1Password 7 and you're using a standalone vault. Since your history with 1Password on your Mac is a bit complicated, I'd like to take a closer look so that I can better help you get everything working. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/128118/1password-7s-import-dialog-vault-popup-has-nothing-in-it-when-importing-from-1password-6
- Your forum username: granthulbert
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!