Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Former Member's avatar
Former Member
4 years ago

1Password 8 - Lost Safari Extension

It was in my browser and working fine. Left the desktop Safari was on, and returned and the extension was no longer available. It doesn't show up on the tool bar nor under Preferences->Extensio...
betas
ag_chantelle's avatar
ag_chantelle
Icon for 1Password Team rank1Password Team
4 years ago

@longmanc

I'm sorry to hear about the ongoing troubles you're having with 1Password for Safari. I'd like to ask you to grab a console log from your browser:

  1. Open Safari.
  2. Choose "Safari > "Preferences" > "Advanced" in the menu bar.
  3. Click "Show Develop menu in menu bar"
  4. Choose "Develop > Web Extension Background Pages > 1Password for Safari"
  5. Press Command + A to select everything, and then right click, "Save as" to generate a file.

Send the console log to us at support+x@1password.com with a link to our current discussion. One of our team members will have a look and let you know what we find.