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Forum Discussion

MelanieIs's avatar
MelanieIs
New Contributor
2 years ago

1Password 8 and the Safari extension are not unlocking at the same time

I know there are a lot of posts for this one, but I’m having the worst day at work because I cannot get 1Password to work with Safari. I have tried uninstalling and reinstalling. Even when the browse...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @mfanous,

I'm sorry for the trouble you are having with 1Password in you browser.

I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!