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Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password 8 keeps stealing focus on Mac

Ever since 1Password 8 came out of beta, every update causes the app to start randomly stealing focus. For example, if I'm working one window and then click into Chrome, 1Password will pop up on top. It's very disruptive and distracting. Quitting the app does not fix it, as I will still see 1Password stealing focus, there is just no window. It seems to usually be fixed by Force Quitting 1Password, but the next time it updates it starts happening again.

I also noticed that even though I changed 1Password to use the Production update channel several updates ago, it still says I'm on BETA (80800094).

1Password Version: 8.8.0
Extension Version: 2.3.4
OS Version: macOS 12.3.1 (Silicon)

browser extension
  • Former Member's avatar
    Former Member
    2 years ago

    I've got the same focus issue, but it just started today after upgrading to Ventura 13.3.1. I am running 1Password for Mac 8.10.4 (81004032). I cannot quit the 1Password app either. I am using Chrome and have not tried Safari.

  • dragon1's avatar
    dragon1
    Frequent Contributor
    2 years ago

    And same for me. 1PW for macOS 8.10.4 and Ventura 13.3.1 - still stealing focus and other errors...

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi @mattsuhmd,

    I'm sorry for the disruption, this behaviour doesn't sound right.

    Can you also follow the steps above to send some further information over to the team so we can try to get to the bottom of things?

    Thank you!

  • Former Member's avatar
    Former Member
    2 years ago

    1Password 8.10.4 on Mac
    Ventura 13.2.1
    1Password stole the focus 4 times while typing these three lines

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey @scoggins,

    I'm so sorry for the delay in getting back to you.

    If you are still running into issues I think it would be useful if we could also take a closer look at some logs and what may be going wrong.

    I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

    Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!

  • Former Member's avatar
    Former Member
    2 years ago

    I'm also having this issue too. I was having an issue where if I use Firefox plugin to fill in a password on desktop 3, it would snap back to desktop 1 (safari). But after the latest update 8.10.1 if I have the 1password main window open on Desktop 1, every 5-10 minutes my focus will be taken by 1password. If I close the main 1password window it seems to stop stealing focus.

  • Former Member's avatar
    Former Member
    3 years ago

    Still working with support to try and resolve this but no success so far. As others have mentioned here the disruption to workflow is leading me to consider moving away from 1Password as a platform.