Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password 8 keeps stealing focus on Mac

Ever since 1Password 8 came out of beta, every update causes the app to start randomly stealing focus. For example, if I'm working one window and then click into Chrome, 1Password will pop up on top. It's very disruptive and distracting. Quitting the app does not fix it, as I will still see 1Password stealing focus, there is just no window. It seems to usually be fixed by Force Quitting 1Password, but the next time it updates it starts happening again.

I also noticed that even though I changed 1Password to use the Production update channel several updates ago, it still says I'm on BETA (80800094).

1Password Version: 8.8.0
Extension Version: 2.3.4
OS Version: macOS 12.3.1 (Silicon)

browser extension
  • whoopingcrane's avatar
    whoopingcrane
    New Contributor
    3 years ago

    I've been using 1Password 8 for a while, but it has only started doing this for me since a couple of weeks ago.

    • OS: macOS 12.6.3
    • 1Password: 8.7.0 80700098
    • Browser: Safari 16.3 (17614.4.6.11.4, 17614)
    • Browser extension: 1Password for Safari 2.7.0 (20238)

    UPDATE: Updated to 1Password 8.9.15, and it has stopped happening.

    As an aside, while on 8.7.0, the "check update" thing in 1Password said there were no updates. I just went to the website and downloaded an installer.

  • MrC's avatar
    MrC
    Respected Contributor
    3 years ago

    If I hide (Cmd-H) the 1Password app, then hover my mouse of the Mac's toolbar icon, 1Password will auto-raise one second later.

  • Former Member's avatar
    Former Member
    3 years ago

    I have installed some of the nightly builds, and they, unfortunately, haven't solved this issue. More support would be really valuable because the product is currently unusable. I would be happy to get on a call with an engineer if you would like that.

  • dragon1's avatar
    dragon1
    Frequent Contributor
    3 years ago

    Hi. I'm also having those issues and it's quite annoying.

    Sadly I cannot send you any reports (not allowed within my company to send diag reports to 3rd parties) but can you give all of us an update, if you find the issue why this is happening?

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    3 years ago

    Thanks @thedwb

    Someone will get back to you as soon as possible.

    ref: VMB-43451-922

  • andrew_l_1P's avatar
    andrew_l_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Thanks @richkline and @OzMikado,

    I can confirm we've received your emails. We'll take a look and get back to you as soon as possible. 🙂

    ref: BLZ-56842-592
    ref: RRF-36421-281