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Forum Discussion
1111Greenfury
10 months agoNew Contributor
1Password AutoFill isn't working
1Password autofill isn't working for me. When trying to log in and I select username or password it says WE COULDN'T FIND ANYTHING. I have been struggling with this all weekend, literally (can you ...
1P_Dave
Moderator
10 months agoHello 1111Greenfury! 👋
I'm sorry that you're running into trouble when getting started with 1Password. Are you able to see all of your items when you log in to your 1Password account on 1Password.com (in the browser, not the app)?
If you can then this confirms that your items are saved correctly in your 1Password account, if you don't see your items on 1Password.com then let me know. Make sure that all of your login items have a website address saved in them. So if you've saved credentials for your Google Account in 1Password, the login item for those credentials should include the https://www.google.com
website address.
1Password autofill isn't working for me. When trying to log in and I select username or password it says WE COULDN'T FIND ANYTHING.
On the iPhone AutoFill is specifically handled by iOS and 1Password only provides the data for the experience. I would like you to make sure that you have turned on AutoFill to work with 1Password:
- On the Home screen, tap Settings.
- Tap Passwords > Password Options.
- Turn on AutoFill Passwords and Passkeys.
- Select 1Password.
Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad
Let me know how that goes.
-Dave