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loggor's avatar
loggor
Dedicated Contributor
5 months ago

1Password BETA causing problems with VPN on Private Tab

So far I had to go back to the production extension.

Basically if I have my VPN extension active (NordVPN in this case), and am on a private tab, the browser won't open any website, it will remain on a constant loading. This ONLY happens on Private Browsing, and as soon as prevent 1Password from working on Private Browsing, everything goes back to normal.

The production extension doesn't cause this problem, so something new on beta is doing it.

Browser: Brave Browser
VPN: NordVPN Extension

To summarize, 1Password Beta + NordVPN + Brave Browser (Private Tab) = Can't browse

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Win 11
Browser: Brave

browser extension
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 months ago

    loggor

    Thank you for confirming that you no longer see the issue in the latest stable version of 1Password in the browser (8.10.52). 🙂

    -Dave

  • loggor's avatar
    loggor
    Dedicated Contributor
    4 months ago

    1P_Dave sorry for the delay, I was on a trip. It seems to be working on prod for me atm.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 months ago

    5lacker

    The fix will be in the next update to the stable version of 1Password (8.10.52) which we just submitted to the various browser extension stores today where it's going through the review process. 🙂

    -Dave

  • 5lacker's avatar
    5lacker
    New Contributor
    4 months ago

    Sorry for both of my posts. This happened because they did not appear immediately as a message, but had to be checked by an admin first. So I could no longer edit the first post.

    The first browser start in incognito mode worked as desired. Pages could be loaded via the VPN client. After restarting the browser, this did not work at first. The first page needed a short moment before it started.

    With the beta extension, however, everything seems to work again as before.

    Is there already a rough time window when I can switch back to the release cycle?

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 months ago

    5lacker

    Thanks for the reply. I'm not sure if I understand your two replies, can you clarify whether everything is working with the beta now? Or is the beta still giving you issues?

    -Dave

  • 5lacker's avatar
    5lacker
    New Contributor
    4 months ago

    Yes, with the Beta everything works fine in incognitomode.

  • 5lacker's avatar
    5lacker
    New Contributor
    4 months ago

    Only at the first start. After I closed Brave and started again no side was loading in incognitomode.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 months ago

    5lacker

    I'm sorry that you're seeing the same issue with other VPN providers. Just to confirm, do you no longer see the issue if you try the beta version of 1Password in the browser: Use 1Password beta releases

    I look forward to hearing from you.

    -Dave

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    5 months ago

    zygis

    Thank you for confirming that the fix included in the latest nightly and beta versions of 1Password in the browser resolves the issue for you. 🙂

    If anyone does still see the issue when using the latest beta version (8.10.52-22) then please let me know.

    -Dave