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Forum Discussion

Former Member's avatar
Former Member
4 years ago

1password browser version stuck "Loading..." very frequently (Win 11, Edge)

When I hit ctrl-shift-x, the extension tries to open, but I don't even see the spot to type in my master password. The popup just says "Loading..." with a pinwheel. I have had some luck restarting th...
browser extension
kevin_li's avatar
kevin_li
Icon for 1Password Team rank1Password Team
4 years ago

Sounds good, @deavik.

1Password in the browser can certainly work independently. Let's make sure if the integration feature is turned off in the settings page. Here are the steps:

  1. Open your browser.
  2. Right click on the 1Password icon in the browser toolbar.
  3. Select Settings.
  4. In the General section, make sure the Integrate with 1Password app is OFF as shown below:

Once the integration feature is turned off, let's try again to unlock 1Password in the browser and see if the "Loading" message persists.