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Former Member's avatar
Former Member
3 years ago

1password chrome extension breaks "Log In" button on Vanguard

Go to https://logon.vanguard.com/logon on chrome and use 1password to autofill. "Log In" button is unclickable. When I disable the chrome extension I am able to log in using the button. 1Pa...
browser extension
Former Member's avatar
Former Member
3 years ago

Hi @jshah111 🙂

Thanks for bringing this one to our attention. I've done some testing on the page you shared and I was able to re-create the same behaviour. We've had a few other cases similar to this arise lately, and our development team is currently digging into things. I've added your case to our internal tracker, and I'm hopeful we'll have some news to share soon in terms of a fix.

In the meantime, could you try doing the following and see if it allows you to log into the site?

  1. Ensure the 1Password extension is enabled in Chrome.
  2. Right click the 1Password icon in the browser's toolbar and select 'Settings'.
  3. Under the Autofill section, turn off 'Show autofill menu on field focus'.
  4. Then try manually entering your login information manually, and seeing if the 'Log in' button is clickable.
    • If that works, you can also try filling your login by clicking the 1Password icon in the browser's toolbar, and clicking 'Autofill' on the login item.

Let me know how it goes!

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chrome extension breaks \"Log In\" button on Vanguard","id":"message:69391","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:69391"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:69391"},"body@stripHtml({\"truncateLength\":200})":" Go to https://logon.vanguard.com/logon on chrome and use 1password to autofill. \n\n \"Log In\" button is unclickable. When I disable the chrome extension I am able to log in using the button. \n\n \n\n 1Pa...","body@stringLength":"529","rawBody":"

Go to https://logon.vanguard.com/logon on chrome and use 1password to autofill.

\n\n

\"Log In\" button is unclickable. When I disable the chrome extension I am able to log in using the button.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Chrome
\nReferrer: forum-search:1password chrome extension breaks \"Log In\" button on Vanguard

\n","kudosSumWeight":0,"postTime":"2022-11-03T08:29:24.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:69391_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":88},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Go to https://logon.vanguard.com/logon on chrome and use 1password to autofill.

\n\n

\"Log In\" button is unclickable. When I disable the chrome extension I am able to log in using the button.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Chrome
\nReferrer: forum-search:https://1password.community/search?Search=1password%20chrome%20extension%20breaks%20%22Log%20In%22%20button%20on%20Vanguard

","customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:69391":{"__typename":"Conversation","id":"conversation:69391","solved":false,"topic":{"__ref":"ForumTopicMessage:message:69391"},"lastPostingActivityTime":"2022-11-10T15:55:12.000-08:00","lastPostTime":"2022-11-10T15:55:12.000-08:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:69391":{"__typename":"ModerationData","id":"moderation_data:69391","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:69391_1":{"__typename":"Revision","id":"revision:69391_1","lastEditTime":"2022-11-03T08:29:24.000-07:00"},"ForumReplyMessage:message:69392":{"__typename":"ForumReplyMessage","id":"message:69392","conversation":{"__ref":"Conversation:conversation:69391"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":69392,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1password chrome extension breaks \"Log In\" button on Vanguard","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:69392"},"parent":{"__ref":"ForumTopicMessage:message:69391"},"body":"

Hi @jshah111 🙂

\n\n

Thanks for bringing this one to our attention. I've done some testing on the page you shared and I was able to re-create the same behaviour. We've had a few other cases similar to this arise lately, and our development team is currently digging into things. I've added your case to our internal tracker, and I'm hopeful we'll have some news to share soon in terms of a fix.

\n\n

In the meantime, could you try doing the following and see if it allows you to log into the site?

\n\n
    \n
  1. Ensure the 1Password extension is enabled in Chrome.
    2. \n
  2. Right click the 1Password icon in the browser's toolbar and select 'Settings'.
    3. \n
  3. Under the Autofill section, turn off 'Show autofill menu on field focus'.
    4. \n
  4. Then try manually entering your login information manually, and seeing if the 'Log in' button is clickable.\n\n
    5. \n
\n\n

Let me know how it goes!

","body@stringLength":"1077","rawBody":"

Hi @jshah111 🙂

\n\n

Thanks for bringing this one to our attention. I've done some testing on the page you shared and I was able to re-create the same behaviour. We've had a few other cases similar to this arise lately, and our development team is currently digging into things. I've added your case to our internal tracker, and I'm hopeful we'll have some news to share soon in terms of a fix.

\n\n

In the meantime, could you try doing the following and see if it allows you to log into the site?

\n\n
    \n
  1. Ensure the 1Password extension is enabled in Chrome.
    2. \n
  2. Right click the 1Password icon in the browser's toolbar and select 'Settings'.
    3. \n
  3. Under the Autofill section, turn off 'Show autofill menu on field focus'.
    4. \n
  4. Then try manually entering your login information manually, and seeing if the 'Log in' button is clickable.\n\n
    5. \n
\n\n

Let me know how it goes!

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